Global Gaming took the customer experience to a new level when it launched the PayNPlay model, a solution that is now being emulated by all major operators in the industry. The company created a way for people to play online without the need to complete a tedious, time-consuming registration form - says Mark Wadsworth, COO & CPO at Global Gaming Group and Managing Director at Global Gaming Malta.
Listening to the iGaming industry’s concerns is one of Silvio Schembri’s biggest priorities. The Parliamentary Secretary for Financial Services, Digital Economy & Innovation says that Malta wants to develop new talent within the industry while positioning itself as an international hub for DLT and blockchain operators.
Patrick Streppel, CEO of games publisher Insel Games, says that the sheer flood of new games makes it very difficult to gain players’ attention these days, while the use of in-app purchases means a game has to motivate people to keep on spending money.